Consumer Information
- Interpreter Services
- Medi-Cal medication formulary here.
- Beneficiary booklet (English) (Spanish)
- Large print beneficiary booklet English Spanish
- Video of beneficiary brochure in English and Spanish
- Problem Resolution Process
- Problem Resolution Poster English | Spanish
- Problem resolution process
- Problem Resolution Poster English | Spanish
- Mental Health Plan Provider Directory English | Spanish
- Mental Health Plan Provider Directory Large Print English | Spanish
Note: Written notice of termination of a contracted provider will be provided, within 15 calendar days after receipt or issuance of the termination notice, to each beneficiary who was seen on a regular basis by the terminated provider. (42 C.F.R. § 438.10(f)(1).) - Accessing Services
- How to obtain services
- 24/7 Access Line Number: 1-888-868-1649