24 Hour
Crisis Response and
Service Access Line

If the crisis places anyone in immediate danger, call 911.
If the crisis does not involve immediate danger, and if the person in crisis has insurance coverage through a health plan, call the health plan to get a referral to a covered mental health provider.
For all others, call the 24-hour toll-free Access Line at (888) 868-1649. Someone is available to assist you 24 hours per day, seven days per week.

(888) 868-1649

For medical emergencies, call 911

Línea de Acceso para Servicios y Crisis, Gratuito y Disponible las 24 Horas del Día.

Si la crisis pone en peligro inmediato a cualquier persona, llame al 911.
Si la crisis no implica peligro inmediato y si la persona en crisis tiene cobertura de seguro mediante un plan de salud, llame al plan de salud para que lo refieran a un proveedor de salud mental apropiado.
Para las otras situaciones, llame a la línea de acceso gratuito de Behavioral Wellness al (888) 868-1649. La llamada es gratuita y cuenta con asistencia de operadores las 24 horas del día, los 7 días de la semana.

(888) 868-1649

Para emergencias médicas, llame al 911

Provider Portal

Additional Hotlines

This is the Alert block.

Consumer Information

Interpreter Services
Medi-Cal medication formulary here.
Beneficiary booklet (English) (Spanish)
Large print beneficiary booklet English Spanish
Video of beneficiary brochure in English and Spanish
Problem Resolution Process
- Problem Resolution Poster English | Spanish
- Problem resolution process
Mental Health Plan Provider Directory English | Spanish
Mental Health Plan Provider Directory Large Print English | Spanish
Note: Written notice of termination of a contracted provider will be provided, within 15 calendar days after receipt or issuance of the termination notice, to each beneficiary who was seen on a regular basis by the terminated provider. (42 C.F.R. § 438.10(f)(1).)
Accessing Services
- How to obtain services
- 24/7 Access Line Number: 1-888-868-1649

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