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24 Hour
Crisis Response and
Service Access Line
  • If the crisis places anyone in immediate danger, call 911.
  • If the crisis does not involve immediate danger, and if the person in crisis has insurance coverage through a health plan, call the health plan to get a referral to a covered mental health provider.
  • For all others, call the 24-hour toll-free Access Line at (888) 868-1649. Someone is available to assist you 24 hours per day, seven days per week.

(888) 868-1649

For medical emergencies, call 911
Línea de Acceso para Servicios y Crisis, Gratuito y Disponible las 24 Horas del Día.  
  • Si la crisis pone en peligro inmediato a cualquier persona, llame al 911.
  • Si la crisis no implica peligro inmediato y si la persona en crisis tiene cobertura de seguro mediante un plan de salud, llame al plan de salud para que lo refieran a un proveedor de salud mental apropiado.
  • Para las otras situaciones, llame a la línea de acceso gratuito de Behavioral Wellness al (888) 868-1649. La llamada es gratuita y cuenta con asistencia de operadores las 24 horas del día, los 7 días de la semana.

(888) 868-1649

Para emergencias médicas, llame al 911
Provider Portal

Additional Hotlines
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This is the Alert block.

  1. Home
  2. Behavioral Wellness
  3. Staff and Providers
  4. Staff and Providers - Home

Staff and Providers

Commonly Used Links

  • Access Referrals
    • Adult Behavioral Wellness Referral Form
    • Child Behavioral Wellness Referral Form
    • Please FAX form to (805) 681-5117
  • Provider Portal
  • Frequently Asked Questions By Staff
  • Training Calendar
  • Staff Guides
  • Staff Manuals
  • Compliance Information
  • HIPAA-Privacy
  • Policies and Procedures
  • Forms 

Additional Resources

  • Beneficiary Booklet (Mental Health Plan) English | Spanish
  • Beneficiary Booklet (Mental Health Plan) Large Print English | Spanish
  • Directory of Department Programs and Services
  • 2015 Common Ground Directory of Resources in Santa Barbara County
  • 2-1-1 Telephone Helpline and Searchable online database

 

I want to ... 
  • Obtain help for a mental health crisis or other services
  • Learn about my rights as a Medi-Cal Beneficiary
  • Learn about mental illness or substance use disorders
  • Learn about suicide awareness and prevention
  • Contact a clinic/change an appointment
  • Obtain a prescription or refill
  • Get a copy of my medical records
  • Find out the visiting hours for the Psychiatric Health Facility (PHF)
  • Submit a compliment or complaint
  • Obtain court-ordered treatment
  • Get a job with Behavioral Wellness

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